Frequently Asked Questions
Everything you need to know about your TTRacing experience.
How long does shipping take for my gaming chair?
Orders are typically processed within 1-2 business days. Depending on your location, delivery usually takes between 3 to 7 business days via our premium courier partners.
Do TTRacing chairs come with a warranty?
Yes, all our chairs come with a comprehensive 2-year warranty covering manufacturing defects and structural integrity of the frame and parts.
What is your return and refund policy?
We offer a 7-day hassle-free return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a detailed assembly guide and all necessary tools. Most customers find they can complete the setup within 20 to 30 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible installment plans through various Buy Now Pay Later providers.
How do I maintain and clean my upholstery?
For PU leather models, we recommend wiping with a slightly damp microfiber cloth. For fabric models, use a textile cleaner or a light vacuum to remove dust and debris.