Returns & Exchanges
At TTRacing, we want to ensure you experience peak ergonomic comfort with every purchase. If you are not completely satisfied with your gaming chair or desk, we offer a straightforward return and exchange process within 14 days of delivery.
Initiate Your Request
Contact our TTRacing support team via email with your order number and a brief explanation for the return or exchange.
Quality Assessment
Provide clear photos or videos of the product and its original packaging to ensure the item is in resalable, like-new condition.
Secure Packaging
Disassemble the product carefully and place all components back into the original TTRacing box to prevent damage during transit.
Pickup and Refund
Once your return is approved, we will coordinate the courier pickup; your refund or exchange will be processed after our warehouse completes the inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing